Support

Each course is a series of short 9:16 videos followed by multiple-choice questions. Your answers are graded and fed into the FSRS (Free Spaced Repetition Scheduler) algorithm, which schedules each card at the optimal moment for long-term retention.

When you open the app, any overdue cards are reviewed first, then new content picks up where you left off. Everything is saved immediately, so you can quit mid-session without losing progress.

Your level (Explorer → Scholar → Expert → Master) reflects how many cards have reached long-term memory — a stable FSRS state with a review interval of 21 days or more. It is shown on your Profile and in the stat bar on the Home screen.

Your day streak counts consecutive calendar days on which you reviewed at least one card. It resets if a full calendar day passes with no review activity.

Video streams from Cloudflare's CDN. Check that you have an active internet connection and try closing and reopening the session. If the issue persists, email us with the course name and which lesson you were on.

Open the app → tap your avatar in the top-right of the Home screen → tap Delete Account → confirm. This permanently removes your account and all study data immediately. There is no grace period and no undo.

You can also email us at will@aretay.ai and we will delete your account manually within 5 business days.

Yes — as long as your account was not deleted. Your progress is stored on our servers and syncs automatically when you sign back in with the same Apple ID.

Make sure you are signed into iCloud in your iPhone Settings with a real Apple ID (not a simulator). If you recently changed your Apple ID settings, try signing out and back into iCloud. Still stuck? Email us with a description of the error you see.

Email us at will@aretay.ai with "Bug:" or "Feature:" in the subject line. For bugs, include which course/lesson triggered it and a brief description of what you expected vs. what happened.